Terms & Conditions
Please note that by using any of the innovaresume.com services (from now on titled “Service”/”Services”) or this website, you are agreeing to the following terms and conditions of use and service (from now on titled “Terms of Service”). The Products (from now on titled “Product”) will include all of the digital assets that will be delivered to you as a result of any purchase you will make on the innovaresume.com website.
We reserve the rights to update and change the Terms of Service by posting updates and changes to the innovaresume.com website.
Registration and Account Terms
- You must be 18 years of age or older to use this website or purchase any innovaresume.com services or products.
- You are not allowed to use any of the innovaresume.com Services or Products for illegal or unauthorized purposes. Also you may not, using our Services or Products, violate any laws in your jurisdiction (including, but not limited to copyright laws).
- You are forbidden to transmit us any malware, viruses or any other code of a destructive nature. You agree that you must not, under any circumstances, seek to undermine the security of this website or any information submitted to or available through it.
- You understand and agree that any breach or violation of these Terms of Service, as determined in our sole discretion, will result in an immediate termination of your account and/or services.
Payment & Delivery Terms
- Payments are processed by Stripe or PayPal.
- We do not process any payments on our website.
- All items on innovaresume.com are digital and do not require shipping. Files will be delivered electronically within minutes of your order. A link for your download will be sent to the email address you have associated with your account/order. You’ll need to be logged in to download your files.
- If downloads do not become available immediately after purchase contact our customer service.
- A purchase and payment of the full service or product price is required before delivery of your Product or Services.
- Please be aware, however, that after downloading the file(s) you have purchased one time our obligation to you under the terms of sale is fulfilled and the courtesy of additional downloads is not a guarantee.
- Everyone who lives in European Union country will have to pay VAT (Value-added tax) determined by the country that you live in.
- You can only use one discount code per order / person. Discount codes can only be applied on regular priced products unless mentioned otherwise. Discounts cannot be claimed afterward.
- Your purchase will appear on your bank statement under the name “AJCODE”.
SALES & REFUNDS
Hours of Operation
Product information, pricing and sales are available online, 24 hours a day at innovaresume.com. Customer Support is available via email, typically between the hours of 8AM and 1PM (EST) Monday through Friday. We do not process orders by phone or mail.
Sales to End User Only
innovaresume.com sells products to end-users only. All products are subject to End-User License Agreement. Resale or redistribution of products offered on the innovaresume.com website is expressly forbidden.
Since innovaresume.com is offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product is downloaded. As a customer you are responsible for understanding this upon purchasing any item at our site.
However, we realize that exceptional circumstance can take place with regard to the character of the product we supply.
Therefore, We DO Honor Requests for The Refund on The Following Reasons:
Non-delivery of the product: due to not being able to access the files because order remained pending after payment. In this case we recommend contacting us for assistance. Claims for non-delivery must be submitted to Customer Support within 7 days from the order placing date. Otherwise the product will be considered received and downloaded.
Refunds for Digital Goods Already Downloaded
innovaresume.com has every incentive to keep customers happy by providing quality products and technical support. We do stand behind our products 100%. In the unlikely event that you feel a digital product was misrepresented, or is defective, please let us know. We will gladly work with you to come to a resolution – happy customers are very important to us! To request a resolution for a product you’ve already downloaded, just contact our customer service. Please include your order number, and describe the problem or issue you’re having and if possible attach a screenshot.
Modification to the Service and Prices
1. Prices for the Service and Products are subject to change without notice.
2. innovaresume.com reserves the right at any time to time to modify or discontinue, the Service (or any part thereof) with or without notice.
3. innovaresume.com shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
The free and premium downloads are the copyright of innovaresume.com. You can download and modify the templates for your own personal use, or for someone else. The templates cannot be used for commercial use in other words You can NOT create saleable items directly from a resource. You may not distribute or resell the templates, or its derivatives, and you may not make them available on other websites.
email: support [at] innovaresume.com